Privacy Policy

1. Introduction

Robert Henderson Ministries ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices available to you.

This policy applies to information collected through our website, our events and programs, our email communications and our text messaging program. By using our website or providing information to us, you agree to the practices described here.

2. Information we collect

Information you provide

• Name, email address, mailing address and phone number
• Registration details for events, sessions and programs
• Payment information processed through our payment providers. We do not store full card numbers on our systems
• Messages, questions and correspondence you send us

Information collected automatically

• Device and browser type, operating system and screen size
• IP address and general geographic region
• Pages viewed, links clicked and time spent on our site
• Referring website or source

3. How we use information

• To deliver the events, resources and programs you register for
• To send confirmations, access links, schedules and reminders
• To respond to your questions and provide support
• To send ministry news and updates where you have given consent
• To process payments and maintain financial records
• To operate, secure and improve our website and services
• To comply with our legal, tax and accounting obligations

4. Mobile information and SMS

Mobile phone numbers collected for text messaging are used solely by Robert Henderson Ministries to communicate with you as described in our Terms. We collect mobile numbers only where you have voluntarily provided them and affirmatively agreed to receive text messages. Consent to receive text messages is never a condition of any purchase, registration or participation.

We do not purchase, rent, sell or import mobile phone number lists from any third party. Mobile information may be disclosed only to the communications providers that transmit messages on our behalf, and those providers are contractually prohibited from using it for any purpose other than delivering our messages.

You may withdraw consent at any time by replying STOP to any message. See our Terms for the full SMS program details, including message frequency and applicable rates.

5. How we share information

We do not sell your personal information. We share it only in the following limited circumstances:

• Service providers. With vendors who perform functions on our behalf, limited to what is necessary to perform those functions
• Legal requirements. Where required by law, subpoena, or to protect the rights, property or safety of our ministry, our community or the public
• Business transfers. In connection with a merger, reorganization or transfer of ministry assets, subject to this policy
• With your consent. Where you have directed us to share information

6. Service providers

We work with third parties who help us operate, including providers for website and funnel hosting, customer relationship management, email delivery, SMS delivery, payment processing, video hosting and analytics. These providers may process personal information on our behalf and are bound by confidentiality obligations. As stated in Section 4, text messaging opt-in data and consent are excluded from any sharing beyond the provider that delivers the message.

7. Cookies and tracking

Our website uses cookies and similar technologies to keep the site working properly, remember preferences, understand how the site is used and measure the performance of our communications. Most browsers allow you to refuse or delete cookies through their settings. Some parts of the site may not function properly if cookies are disabled.

8. Data retention

We retain personal information for as long as needed to provide the services you requested, to maintain the records required for our nonprofit, tax and accounting obligations, and to resolve disputes or enforce our agreements. When information is no longer needed, it is deleted or anonymized.

9. Your rights and choices

• Email. Unsubscribe using the link at the bottom of any email
• Text messages. Reply STOP to any message to opt out
• Access, correction and deletion. Request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it, by contacting us using the details below
• Do not sell. We do not sell personal information, so no opt-out is required

We will respond to verified requests within the timeframes required by applicable law. We will not discriminate against you for exercising any of these rights.

10. Security

We use reasonable administrative, technical and physical safeguards to protect personal information against loss, misuse and unauthorized access. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Children's privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, contact us and we will delete it.

12. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by the "Last updated" date at the top of this page. Continued use of our website or services after a change constitutes acceptance of the updated policy.

13. Contact us

If you have questions about this Privacy Policy or how your information is handled, contact us: